Telkom Kenya is planning to revamp its fixed line services to include a triple-play service bundling telephony, internet and fax, as it repositions itself in the increasingly competitive telecoms environment, Kenya's Daily Nation reports.
Telkom launched its first converged service, 'Broadband Nyumbani', on 15 July 2009, offering a broadband connection bundled with a PSTN line. The firm's copper network has faced vandalism, copper theft and dwindling customer figures in recent years, with approximately 252,300 customers subscribed to the PSTN at year-end 2008, down from around 264,800 a year earlier and Telkom hopes that converged services will renew interest in the fixed line sector.
Angela Ng'ang'a-Mumo, head of corporate communications at Telkom, said: 'We will be rolling out a revamped Telkom fixed service that will enable residential and small SME customers to have access to voice, data and internet without interruptions. The platform will also allow for other services among them cable TV.'
Daily Nation reports that the new service will later be expanded to a quad-play offering which will include video services