The company in a text message to its subscribers on Saturday, read, “Dear customer, please ignore any SMS telling you that you have won N1m and asking you to log to www.zainnigeria.net.ms for your winnings. This is not from Zain.”
Zain Nigeria’s official website is: www.ng.zain.com
As a fraud alert, the company had stated on its website that, “In view of somewhat regular fraudulent messages being sent out on redeeming gifts in purported Zain promotions, we would like you to take note of the following information to prevent our esteemed subscribers from falling victim of these fraudsters:
Subscribers will be contacted only through the following ways:
“SMS from ‘Zain’; Phone call from 08021900000 or Zain staff line having the prefix 0802222****; Information of winners published on our website or in the press.
Communication to winners via SMS will always have Zain as the originator ID.”
According to the telecoms company, “We will never request that subscriber’s part with any belonging in order to redeem prizes (either in form of cash or forwarding of messages to other subscribers).
“We strongly advise our customers to always verify the authenticity of any suspicious/alleged text or email supposedly from Zain and relating to any bonanza, promotions or offer by calling our customer service on 111 or send an email to the subscriber fraud unit - firstname.lastname@example.org or call 070800FRAUD.”