"The Vodafone Way" Introduced In Ghana to Make Staff More Customer Focused

“The Vodafone Way”, a new business model has been launched by Vodafone Ghana to create a significant shift in the work culture of employees and partners of the telecom giant to make it more customers oriented.
According to Isaac Abraham, Corporate Communications Manager of the Company, new business model was designed to make the company’s customers’ expectations real by investing in programmes that would help it understand what motivated customers and it will ensure that Vodafone, its staff and partners do business with speed, simplicity and trust.

The service is also expected to assist in making the company the number one communications network in the country not only in terms of total mobile numbers but in terms of quality of voice and data services and finding solutions to telecommunications problems.